物流政策

Dear Customer:

EPHOD Logistics will provide you with the latest logistics information and offer the safest and fastest delivery service.

1. Shipping Address: To ensure secure logistics, please send your mail to a valid shipping address. This address cannot be used to provide payment details.

2. Delivery Time: Delivery time is provided by EPHOD's courier service provider and is subject to change. Some products may require shorter delivery times; in this case, please contact EPHOD customer service for individual arrangements.

3. Returns: All orders include a 7-day return and 30-day exchange option, but a valid return/exchange request requires the item to be shipped back to EPHOD's warehouse to ensure a refund/replacement.

4. Packaging: All products will be shipped in specially designed packaging.

5. International Shipping: For international shipping, please ensure that any special import duties or other charges levied by any country are your (the customer's) responsibility.

6. Delivery Status: After receiving your order, you can check the order status, including the delivery time. You can check the delivery information via the EPHOD dashboard (address) or by emailing the address provided.

7. Delivery Errors: If you receive any goods that are missing/damaged/not properly listed, please contact EPHOD customer service as soon as possible.

Thank you for your support. EPHOD hopes to provide you with the best logistics service.